Quality is an integral part of HR Focus’s business principles. These principles guide us in providing products and services that exceed our clients’ expectations and that comply with all applicable regulations, standards and laws.

We will continuously strive to provide advice and assistance to our clients regarding:

• Human Resources (Company Policies & Employee Management)
• Education & Training (Emotional Intelligence training,
• ISO Services (ISO Implementation and Ongoing Maintenance)
• Workplace Health and Safety (SWMS, Safety Systems, WHS Management)

This will be achieved through;

• exceeding client and compliance requirements
• strong and engaging leadership of our business and its objectives
• seeking continual improvement in all aspects of our Quality Management System
• adapting to new and emerging technologies that improve our business
• education and continual learning for all employees
• consideration of issues that affect the strategic direction of HR Focus
• mutually beneficial relationships with partners

While ensuring and maintaining our client focus, we will identify risks and opportunities associated with the conformity of our products and services against our client (and regulatory) requirements.

The General Manager is responsible for communicating the Quality Policy to all employees of HR Focus and making it available to the public.

Belinda McLean

General Manager